Archive for the ‘The Digital State’ Category

The State of the Internet 2010

Wednesday, March 3rd, 2010

Fascinating stats on internet use from Jesse Thomas (via Steve Clayton)

JESS3 / The State of The Internet from Jesse Thomas on Vimeo.

The Open Government Dilemma

Tuesday, February 23rd, 2010

So, it’s official, we’re at a critical point in the Open Government hype cycle, you know the spot, it’s the bit where we have to take a leap of faith from all the hyperbole of our anticipated outcomes and try and land on the reality of what we can now deliver.  I thought this blog from Gartner was really insightful of the challenge we’re now facing.

The easy bit is now almost done – people more or less understand what this is all about, (I know it’s taken a lot of effort from many of you to get us even this far). The next phase is likely going to be the hardest as we have to both prove the value of appropriate Open Government applications, build them and most importantly, find a political “home” for them inside the government organisations.

bridgeThink about the challenge faced by data.gov.uk – superb solution, but who actually _owns_ it?  Who’s responsible for its up keep, more importantly, who is charged with prising the open data from the various departments, agencies and authorities on an on-going basis?  Those my friends, are the real challenges we face over the coming months as we try and bridge the gap between our strategic intent for Open Government and our capability to act.

What next for Open Government Data?

Monday, February 1st, 2010

Data_gov_uk-in-preview-001 It’s been an interesting few weeks for Open Data in the UK, first the launch of London’s data store, and then, with much fanfare, the unveiling of data.gov.uk. Overall, this is a pretty good time to be a data activist.

But whilst the increasing exposure is beginning to help some people "get it" it sees we are approaching the "end of the beginning" for open data in government, but we are struggling to see where we go from here.

Data.gov.uk is a fantastic achievement and could perhaps be one of the most significant turning points in our relationship as citizens with the state, however it is currently not much more than an experiment – simply, proof that it can be done.

Against the context of the full potential that data.gov.uk offers, the current solution is neither sustainable nor scalable – and both points are well understood by the team that created it. Their challenge now is to take the fantastic work they have done and turn it into something that has it’s own momentum within both government and our society.

The technology side of this story is the easy part, making the platform scalable and sustainable is relatively straightforward and there are many (both within and outside government) that can help with that. The real challenge (and this will be no surprise) is how we change the culture of both ourselves and the government to a) openly share what should be shared, b) consume the data with respect and responsibility.

This is no easy task, but I do think there are some relatively simple steps that we can all take to help ease this journey.

  1. More real examples
    Now, more than ever, we need to continue to show shining examples of the power of open data, Sir Tim Berners Lee has made an open appeal for examples – if you have one, he’d like to hear from you. If possible, we need them to come from more than just the "data activist" community, an excellent bunch of people who have already invested so much time and energy just to get us this far but need our support to take the crusade even further.
  2. Open by design
    Those of us engaged in providing technology solutions in the Public Sector need to start building in the principles of open data into everything we do, all of our solutions need to at least consider how the data (where appropriate) would be made public and the linkage with data.gov.uk could be made.
  3. Learn from others
    The public sector is not the only group grappling with opening up data in this way. There is much we can learn from others (both within IT and outside), we should be seeking to share our experiences for greater collective achievement.
  4. Bridging the cultural chasm
    Last but by no means least, we need to be pushing the relevance of sharing data in this way to everyone, there is a big cultural void that we need to span (between those that get it, and those that don’t) it is up to us to create the link, and plant the seed of change across every aspect of our relationship with our government.

These four things alone will not make for an open government but if we are able to work together to drive these core messages, I think we can go a long way to making this a scalable, sustainable part of our relationship with the state.

Speeding in 2017…

Sunday, January 31st, 2010

Universal Access in the UK?

With Finland’s obstinacy to make universal access of the Internet to their entire population by 2015, a shockwave of influence has been sent across Europe, but Finland are taking it to another level, they are promising connections of 100mbps…a servicethey believe is a “Legal right”…

Here, in the UK, the signs of influence are starting to show. It is great to see the Digital Inclusion taskforce and Race for 2012 really stepping up a gear…with government announcing that they plan to disintermediate many public services and transfer them onto the web, universal access/digital inclusion will be a vital step in the right direction for Gov 2.0 aspirations…

…Furthermore, today, a Sunday of all days..some exciting news was unveiled on the Andrew Marr show, of plans for the UK to deploy a 100mb universal access service by 2017.

The questions of disintermediation, universal access raises all sorts of questions, but let’s focus on the positives briefly…the opportunities of universal access are too great to ignore. The Internet will become less of a comodity for the ‘Information Rich/Elite’ and instead will create a level playing field that bridges the digital divide, to offer equal opportunity, and national savings of around 9 billion a year (PWC, 2009)

Check this article for further details from the Andrew Marr show.

The relevance of Open Government (or why UK Government 2010 Barcamp was a success)

Wednesday, January 27th, 2010

ukgc10 I must confess, I am writing this because if I don’t Dave Briggs will humiliate me for my apathy (and rightly so) but with that said, I wanted to respond to some of the discussion circulating around the UK Government Barcamp about it’s relevance to the broader Public Sector community rather than a handful of passionate individuals drawn to a common cause.

It’s always a tough balance to strike, but I think those attending and organising such events need to be really mindful of the attendees – and more importantly the organisations they represent.

As a relative newcomer I have to admit I was blown away not just by the extent of the participation at all of the sessions, but also by the organisations that were and weren’t represented.

Some of the post event discussion has talked of the relevance of the event. I know people are pretty pragmatic as to what’s possible, but I think we are in danger of under-estimating the progress that has already been made.

Case in point #1: Look at the attendee list. There are representatives from many local authorities, DWP, NPIA, DirectGov, Cabinet Office, DoT and the Home Office to name but a few, (and not to mention those that didn’t declare their affiliation).

Case in point #2: More importantly (for me at least) is that the number of people from "IT" from those groups was actually pretty small – to me this is the biggest deal of all (and a great indicator that we’re headed in the right direction). I spend a lot of my time with Public Sector CIO’s and those engaged in delivering IT services to customers (internal & external) and let me tell you, they’d have been blown away by the discussions that were had at the event but I’d bet they will be even more impressed if you bring back the passion and drive into your organisation and help them make the transformational change we all know is required.

So overall, I agree with the sentiment that we need to _do something_ with all the energy, passion and good ideas, and to that extent I have a few suggestions:

  1. Just do it, but tell people why and be compassionate in your approach. Trust me, your average friendly neighbourhood CIO needs support from the business, but you need to help him help others understand why your project is important to your business. Wherever possible, work with IT to make this happen, give them the tools/ammunition to help others get your cause.
  2. Don’t be oblivious to the fact there are things you don’t worry about that others have to. Your CIO/Risk Officer/insert similar role here has a broader remit than you do. They have to worry about the whole, you only have to worry about yourselves. Yeah, I know there are those that use security or risk as a blocker to progress but if they say "no", don’t leave until they offer an option on how you actually could.
  3. Finally, remember where we are in this transformation and your role in making it happen. The 100 or so attendees (and the many colleagues that joined virtually) are the stone entering the pool, it’s our job to make the ripples reach further so it’s down to us to tell your friends and colleagues – you were there last Saturday because you care and you get it – make sure that by next year, those working around you understand to the same extent as you.

Lets give Dave the headache of finding a bigger venue – that would be a nice problem for us all to have…

Open Government = Hacking?

Tuesday, October 13th, 2009

Another day, another great news article on the growing rise of the “Democratisation of Data”.  One theme that seems to be emerging however, is that the opening up of this data is more about snooping and prying and highlighting problems/discrepancies rather than improving citizen engagement and services.

goodbadAlthough the overall sentiment in this article is positive, I am bemused by the use of the term “hacker”.  It’s perhaps just too broad a term – one one hand it means simply “an enthusiastic computer hobbyist“, on the other, “a person who breaks into computers“.  I actually have a problem with both of these definitions in this context.

The opening up of government data should be about empowering normal citizens to make informed choices about the services they need, use and more importantly about the role they can play in their local/national community.  Why then, do we feel the need to paint this excercise as something only the cyber elite can particpate in ?

It worries me deeply as I think it scares people off from engaging, preventing them from thinking about what could be achieved and simply re-inforces the “technology is bad/complicated” message we see all too often in the media.

We need to turn this around, just for a change, why don’t we lead with the quote Chris Taggart from Openly Local ends the article with – “It’s about engaging the community“.

Differential Privacy

Friday, October 9th, 2009

PrivacyEarlier this week I blogged about the growing evidence of governments opening up their public data at both a national and local level. While this in itself represents a great leap forward it brings with it a new set of challenges the we will need to address. One in particular stands out and it is around the evolution of some of the very real challenges we’re going to face around Privacy in a Web/Gov 2.0 world.

Earlier this month I was chatting to Stuart Aston (one of our security advisors – you know the type, smarter than your average bear and very switched on to the evolution of the security principles we will face in an increasingly connected world) and he introduced me to the concept of “Differential Privacy“. He left me with a few white papers and a smile and a few hours later, with my head pounding and eyes bleeding (trust me you want to try and read this stuff) I finally got my head around the concept and what it’s going to mean to us as citizens.

Differential privacy is essentially, the ability to make very specific conclusions (with incredible accuracy) about the identity of an individual when provided with two disparate sets of anonymised data on a similar topic.

The example given uses NetFlix’s recent competition to improve their recommendation system as the backdrop…

DiffPriv

NetFlix published an anonymised data set of around 500,000 records in order to help developers come up with a solution to improve their recommendation system. Some bright sparks took this data and a similar export from the IMDB and by applying some fairly hairy maths, they were able to identify specific individuals with a shocking 96% accuracy rate.

This is mind blowing, not just because of the maths involved, but because of what it means in a world of growing public data, the old bastions of Privacy that we have relied upon thus far may no longer be enough.

Governments and organisations are going to need to take this seriously as it will present some difficult challenges about liability and the duty of care to keep their citizens/customers identity and data private.

In particular, think about the duty of care element. As an organisation, you have a legal requirement to look after the privacy of the data you hold on an individual or organisation – with differential privacy, how far does this duty of care extend? If you keep your data anonymised but others can compromise that privacy (albeit with hairy maths and more public data) who is actually liable or legally responsible for the breach?

There are some tough answers to be found here and undoubtedly some more legislation will be required – in the meantime though, it’s a concept we need to understand more so we can build appropriate responses that don’t restrict the overall movement towards making public data more readily accessible . We cannot afford to let this (and other similar issues) stop the democratisation of data, but we do need to go into this with our eyes open.

The Democratisation of Data

Wednesday, October 7th, 2009

dataOK, so this isn’t exactly new news, but a couple of things happened to me this week, that put me back onto the groundswell of activity and evidence around the whole Open Government Data initiative.

In particular two things happened this week:

  1.  The UK Conservative Party, announced it was hiring Tom Steinberg (founder of mySociety) to help them make Government open and more efficient.
  2. I finally fixed my bike intercom and started to catch up on all the podcasts I’ve missed for the past 3 months, I put the thing on shuffle and what should turn up as the first track but this CBC Spark interview with Councillor Andrea Reimer from Vancouver talking about their experiences in launching their own “Open City” initiative and how they went about it.

Neither of these are significant on their own, but it’s great evidence of the importance of the role of open government data in a modern society.

It’s great to hear this stuff in the headlines, but a commitment of 20 data sets within 12 months?  Seriously?  The US have 592 posted on their Data.Gov site and it’s only been on-line since May.  I wonder if the reason behind such a low target is the nervousness of the cultural change (inside and outside of government) that this will require.

Anyhow, the trawl through all of this lead me to this great quote from David Eaves on the Three Laws of Open Government Data:

The Three Laws of Open Government Data:

  1. If it can’t be spidered or indexed, it doesn’t exist
  2. If it isn’t available in open and machine readable format, it can’t engage
  3. If a legal framework doesn’t allow it to be repurposed, it doesn’t empower

This is great advice for all of us and it’s something we should all have at the back of our minds as we wrestle with making Open Government happen.

Towards the Digital State

Monday, April 20th, 2009

A colleague (Jerry Fishenden) has been working on one of the most complex challenges we face – ensuring a proper, balanced understanding of the potential for technology in a modern society.

Digital StateThis sounds simple, but let me tell you it isn’t.  This is about trying to get policymakers to think beyond today’s headlines but more importantly about imbuing technology in everything we do.  Jerry’s made a great start on the journey and his first draft provides some focus for the first of the key elements – Health and Education. You can join the debate and download the document here…

I’ve been talking with Jerry over the past few months about this initiative and in particular have been discussing more around some other key areas of focus around Sustainability, Transportation and the Built Environment.

As a starter for this conversation let’s jump on the Sustainability bandwagon, (why not? everyone else has…) but in all seriousness, I am getting pretty concerned that the general view of Sustainability and the Environment is so narrow (i.e. only CO2 emissions), I think we run a significant risk of getting this disastrously wrong.

It is imperative that society takes a systemic view to the overall impact of their activities (work and play) on the environment, and in order to achieve this, we need to provide a way for individuals and organisations to have a much better sense on the impact they are having.

That systemic approach however, will be difficult for many to comprehend – it needs to massively broaden our understanding of the components of the problem such that we can start to think about how elements like, clean water, electrical power, heating, cooling, compaction of waste, use of CO2 for food/fuel production not to mention the role for micro-biology and nano technology all have a part to play in both the problem and the solution. If we are able to do this, I think we may be in a much better position to spot key opportunities for example – community (or even domestic) based micro-generation such that policy makers can start to devise appropriate incentives and funding/payback models to enable their adoption.

Technology has a fundamental role to play in helping a modern society achieve it’s sustainability goals, but we”re not going to get there by talking about “virtualisation” and power saving “features” (see also IT Sustainability Impact post)

There’ll be more to follow on this and other key topics in Jerry’s Digital “Manifesto” – be sure to keep any eye on Jerry’s blog…