Posts Tagged ‘Consumerisation’

Work/Life Balance – Yesterday’s News?

Monday, May 17th, 2010

worklife Working off the back of the Hybrid Organisation reports we recently released, we were invited to talk with Peter Whitehead from the FT’s Digital Business podcast to discuss the concepts that we think will shape the way in which we live, work and play in the future.  It was a great opportunity for Prof. Michael Hulme, Philip Ross and myself to discuss the reports focusing on the potential impact and those all important 20 golden rules for business in the digital age

It’s a great overview and expertly edited _down_ to a mere 16 minutes – genius!

You can find the podcast here…

Introducing the Hybrid Organisation

Thursday, April 29th, 2010

HO-Logo

A few months back, I was approached by a colleague that had been thinking about the collision of a number of key events: the turbulent economic environment, political uncertainty, changing workplace dynamics and the consumerisation of IT – individually, these topics have all been visited here at the Envisioners and yet the bleedin’ obvious had, until now, escaped us – what happens when you bring all of these events together at once?

We know that each one of these topics is enough on it’s own to start a conversation around how the business world needs to change (in both public and private sector) and yet here we are, presented with a once in a lifetime opportunity (I hope) where the convergence of compelling events in each of these areas create the mother of all incentives to become more agile and effective in the way we live work and play.

The Hybrid Organisation work comprises of three studies by distinguished thought leaders in their field; Prof Michael Hulme on the impact of current social change, Philip Ross on the opportunity provided by changes in the “built environment” and finally Ken Wood from MSR and myself on both the current and future potential offered by technology.

Alone, each one of these studies mark an incredible insight into each specific area, yet combined they create an incredibly compelling view of how organisations, leaders and individuals need to change in order to take advantage of the opportunities being offered and more importantly, how to stay relevant and competitive in our changing world.

To help organisations and individuals understand how to make these changes happen, we’ve created a final summary report which outlines the key themes from each of the papers and outlines 20 things every organisation should do on it’s journey to becoming hybrid.

I know all the cynics out there will be rolling your eyes and saying, “we’ve heard all this before” and that it doesn’t matter – well two things spring to my mind:

  1. The unprecedented convergence of the recession, the election, workplace demographics and IT consumerisation is something that _cannot_ be ignored.
  2. Read the reports and judge for yourself – Look at the 20 point plan and ask yourself (honestly) where you and your organisation stand…

EVOLUTION2

The State of the Internet 2010

Wednesday, March 3rd, 2010

Fascinating stats on internet use from Jesse Thomas (via Steve Clayton)

JESS3 / The State of The Internet from Jesse Thomas on Vimeo.

The Efficient Enterprise in 2010

Tuesday, February 23rd, 2010

I’ve just come from a really fascinating roundtable discussion (sponsored by Dell and hosted by Bryan Glick from Computer Weekly) about the "Efficient Enterprise in 2010". The meeting was well attended by a bunch of Enterprise customers and Partners, with the context for the discussion being a presentation from Robin Johnson, Dell’s Global CIO.

There were a number of really compelling things that came out from both the presentation and the ensuing discussion:

  1. Opportunity Cost of IT Savings Understand the Opportunity Cost of any savings you make.
    OK, so you lot know I already get that one, but wow, Dell apparently are able to plough around 50% of their savings back into strategic IT (and when you’re making a $160m saving p/a, that’s a big deal). Read on to find out how they get away with that -especially at a time when most CFO’s want every penny they can get – and then some.
  2. Use the Time:Cost ratio as the pivotal argument, not simply Cost savings alone.
    Robin (and the group) talked about the difference in motivating the "business" when you factor in the time to market for IT solutions rather than simply talking about cost savings alone. It sounds simple when you say it like that, but it’s a hard won position with many CFO’s/Steering Boards. If people understand the difference in time to market that more complex IT makes, it makes it easier for them to support you in making it simpler.
  3. Pursue "Ruthless Standardisation"
    Driving a standards based architecture is a pretty tall challenge, no point in doing it then if you’re only going to go halfway. It’s tough, but if you’ve done the above, you can make it happen. Dell have only _2_ images for their 22,000 server estate. That’s pretty ruthless, but it enables them to do a lot more.
  4. Create a path of least resistance
    The Dell guys talk about the "Happy Path" vs the "Unhappy Path" when it comes to IT Architecture and solutions design. Follow the "happy path" (i.e. use standard tools/architecture etc) and you will get your solution in place more quickly and more cost effectively. It is possible to walk the "unhappy path" but it’s hard work so only those that are committed take it.
  5. "Good enough" is good enough
    It was in fact, the great Dash (from Disney’s Incredibles – see how I spare you no cultural expense on this blog ;-) that said (and I paraphrase) "When everyone is special, it actually means no-one is". Nowhere is this more true than in the internal IT vs Business debate. The more special we allow different groups/departments to be unique and special the more expensive their IT solution. This recession will force organisations and departments to come to terms with this (I hope)
  6. Rigidly define flexibility
    Oxymoronic at first blush, but it simply means, leave a little wiggle room, so people still feel empowered and part of the solution. Avoid "doing things" to people, collaborate with them instead.
  7. The Consumerisation of IT Finally (and another of my favourite topics) be cognisant of the effects of "Consumerisation"
    Robin talked about the "Sunday Night/Monday Morning" concept, whereby people have a great IT experience on Sunday night as they catch up on personal tasks on-line, then go into work the following morning to receive a comparatively poorer experience. This isn’t about embracing the millenials, but about providing a range of service that suits a range of generational stereotypes.

Although the discussion was mostly business focussed, there were a couple of key technological points that I felt we worth calling out:

  1. Power consumption is the new gold
    Based on the granularity of their server provisioning approach (smallest unit of MIP "currency" is a 2U box), Dell reckon that it is now power consumption that drives their hardware refresh cycle. Robin currently reckons that a 3 year refresh cycle will provide sufficient financial savings in power consumption alone to pay for the refresh.
  2. Virtualisation alone is not enough
    Although it took a record breaking 60 minutes into the discussion before anyone mentioned the "c" word (Cloud, that is), what was clear that a big part of Dell’s success in the rationalisation of their data centres was the automation of the server provisioning. This is a topic that we’re beginning to see again and again, a virtual server is still a server, it still needs to be provisioned and patched. You only get the big savings, when you can automate that process sufficiently (and model it so you know what you’re doing is right).

Cloud Computing – What’s the Point?

Tuesday, October 27th, 2009

http://www.podtrac.com/pts/redirect.flv/www.theenvisioners.com/wp-content/uploads/podcasts/Episode4.flv

Back in the Summer, Matt Deacon asked if I’d like to give a presentation on the subject of Cloud Computing to an Architect forum he was planning in the UK for September. I said “yes” immediately because I was getting increasingly frustrated with all the hyperbole about Cloud Computing being “the Future of IT” when all that was really being said was about cost containment and greater agility and frankly I wanted to prove that there really was more to it than that.

So, several weeks passed, the deadline loomed, and I set out to prove my theory that Cloud Computing would enable some significant outcomes that would transform society’s use of technology. Take a look to see how I got on…

You can download the webcast here (right click and “save as”) or click here to subscribe to the Envisioners podcasts on iTunes.

This presentation uses the superb Productivity Future Vision video generated by Microsoft’s Office Labs team. You can find this video (and get the background and more detail) here…

Finally, you can also download the slides I used here – like everything on this site, they’re available for use under Creative Commons license, so feel free use them if they’re helpful to you, but please respect the copyright of the image authors (see last slide in the deck) and ensure you are licensed properly for their use.

IT is Dead (ish)

Thursday, October 8th, 2009

itisdeadFantastic, seems like more people are finally waking up to the fact that the IT function as we know it is slowly becomming extinct.  The evidence is pretty compelling to me, the more pervasive this stuff (IT) becomes, the less “special” it is.  It’s a pretty simple equation with some obvious consequences.  Come on, how many of you are still in a situation where the only chance you get to see/use a computer is at work or university?  (Apologies to the Digital Divide – I promise I will come back to how we fix that later).

The IT function needs to disappear in it’s current form and re-appear as something that is pervasive or embedded in every business function as a natural part of what people do.  We need to be confident enough in our own (and our organisation’s) use of IT to let go, safe in the knowledge that we have built the right foundations.

I know it’s a big step, and it’s not one you take at once, but we need to stop the illusion of “complicated” and “special” IT because our users, customers and competitors either know that it isn’t or simply don’t care. (As a test, go and ask your wife/partner/kid/dog if they care how complicated their favourite website/game/gadget is?  If they answer in the affirmative then they’re either in IT already or you’ve been “bigging” your job up too much and they’re just humouring you  :-)

6 Themes for IT’s Future

Friday, August 14th, 2009

http://www.podtrac.com/pts/redirect.flv/www.theenvisioners.com/wp-content/uploads/podcasts/Episode3.flv

Wow, time flies.  It’s been a busy and slightly ugly Summer, but enough of that, it’s finally time for us to bring you the presentation I made at this year’s Architect Insight Conference back in May of 2009.   A particularly important event for me as it marked the first public release of the 6 key themes we’ve been working on for the last 12 months or so.

This presentation walks you through the 6 key themes that are the foundation of all of the challenges (and opportunities) we face in helping move the value of technology in our society even further forward and why, in some cases, our initial perceptions of them are not always correct.

Sit back (remind yourself what Summers _used_ to be like) and enjoy…

You can download the webcast here (right click and “save as”) or click here to subscribe to the Envisioners podcasts on iTunes.

Breaking into Higher Education – Consumerisation takes hold…

Monday, May 18th, 2009

University of Washington – actively promoting students to Twitter during class - another great example of organisations trying to harness the power of these tools for good rather than simply blaming them for our ills.

Why can’t more institutions take this approach? Does yours?

Social Computing at Work – Consumerisation in the Enterprise

Wednesday, April 8th, 2009

 

http://www.podtrac.com/pts/redirect.flv/www.theenvisioners.com/wp-content/uploads/podcasts/Episode1.flv

This is the presentation that launched the Envisioners – A year ago, I was lucky enough to get a slot presenting at the Architect Insight Conference here in the UK.  I used the opportunity to start to talk to others about the whole “Consumerisation” story and show some examples of how things are already beginning to change.

You can download the webcast here (right click & “save as”) or click here to subscribe to the Envisioners podcasts on iTunes.

You can also download the slides from the event - like everything on this site, they’re available for use under Creative Commons license, so feel free use them if they’re helpful to you, but please respect the copyright of the image authors (see last slide in the deck) and ensure you are licensed properly for their use.

Social Networkers Getting Older…

Friday, April 3rd, 2009

Nielsen - Global Faces Rand Networked Places - Age Profiling

Nielsen released a really interesting report in March about the changing face of social computing, one of my favourite findings from the report was the news that the age profile of those engaged in social computing activities on the web is changing in favour of the non-millenials.  This is great news and a great sign that the consumerisaiton of technology is not something just for the young…

Be interested to hear what the millenials think about this though? Isn’t this the on-line equivalent of your Mum/Dad hanging out at the school disco???