Fantastic, seems like more people are finally waking up to the fact that the IT function as we know it is slowly becomming extinct.  The evidence is pretty compelling to me, the more pervasive this stuff (IT) becomes, the less “special” it is.  It’s a pretty simple equation with some obvious consequences.  Come on, how many of you are still in a situation where the only chance you get to see/use a computer is at work or university?  (Apologies to the Digital Divide – I promise I will come back to how we fix that later).

The IT function needs to disappear in it’s current form and re-appear as something that is pervasive or embedded in every business function as a natural part of what people do.  We need to be confident enough in our own (and our organisation’s) use of IT to let go, safe in the knowledge that we have built the right foundations.

I know it’s a big step, and it’s not one you take at once, but we need to stop the illusion of “complicated” and “special” IT because our users, customers and competitors either know that it isn’t or simply don’t care. (As a test, go and ask your wife/partner/kid/dog if they care how complicated their favourite website/game/gadget is?  If they answer in the affirmative then they’re either in IT already or you’ve been “bigging” your job up too much and they’re just humouring you